bet-at-home

bet-at-home is one of the best-known brands in the German-speaking region

bet-at-home has been on the market since 1999 and is advertised in the German-speaking region with sports betting and casino offers. The contracting party for the online business is Bet-at-home.com Internet Limited, based in Mosta, Malta. The platform holds an MGA licence (MGA/CRP/278/2004). The parent company is the listed bet-at-home.com AG, based in Düsseldorf.

For Austria, there is no nationwide licence for either the casino segment or online sports betting. This makes the platform relevant for both products from an Austrian perspective.

What a reclaim at bet-at-home means

Casino losses: Online casino offers require a licence in Austria. Without this licence, the contract is void, and stakes are reclaimable according to the settled line of the Austrian Supreme Court (OGH). The limitation period is up to thirty years.

Betting losses: Sports betting is fundamentally legal in Austria, and a reclaim is only possible via partial legal incapacity under Section 865 Austrian Civil Code. The requirement is a pathological gambling addiction during the loss period, which is established by an expert opinion in the proceedings. We organise the specialist medical report together after instruction. The litigation route applies regardless of whether the provider is licensed abroad or in Austria, as long as the betting relationship arose online. Litigation generally becomes economically viable from around 50,000 euros in losses.

A litigation route against the Maltese operating company is possible in Austria at the court of residence of the playing person as a consumer. Austrian courts have in the past also decided against the German parent company.

How we proceed

The assessment of your case at bet-at-home is free of charge. If we take on your case, we litigate at our own cost. No upfront payment for lawyers is due. In the event of success, R. M. Prozessfinanzierung GmbH retains from 35 percent of the amount won, and the remaining amount is paid out to you. Legal representation is handled by cooperating lawyers.

For the enquiry, the approximate level of losses per segment is sufficient. We clarify the exact litigation route in the initial consultation. We collect the gaming history and account statements from the bet-at-home account together with you after instruction.

Frequently asked questions about bet-at-home

My contracting party: the Malta subsidiary or the Düsseldorf AG?

The contract runs with the Maltese Bet-at-home.com Internet Limited. The German AG is the parent company and brand owner. Both companies can be reached in the proceedings, and the litigation route against the operating Malta company is standard.

How far back does the reclaim reach?

Casino losses generally only become time-barred after thirty years from deposit. For sports betting, the period depends on the course of gambling addiction established by expert opinion.

And if I only lost on the sports betting?

For betting losses, the litigation route runs via partial legal incapacity. Whether this holds in the individual case is something we assess in the free initial consultation. We organise the specialist medical report together after instruction.

Player protection and help

If you have the feeling that you can no longer control your own gambling behaviour, you will find anonymous counselling and concrete points of contact under the help offers of the Federal Ministry of Finance. This help is independent of any reclaim.