Reclaim Bizzo Casino losses in Austria

Bizzo Casino in Austria: no licence, losses reclaimable

Bizzo Casino (operator TechSolutions Group N.V., registered office Curacao, licence no. 8048/JAZ2017-067) does not hold a licence under the Austrian Gambling Act. Gambling losses of players in Austria are therefore recoverable from the provider under civil law in many cases. Whether Bizzo Casino may legally be offered in Austria depends solely on this Austrian licence, and that is missing.

Bizzo Casino has been on the market since 2021 and also addresses German-speaking players. The licence holder is TechSolutions Group N.V. (reg. no. 144920), with TechSolutions (CY) Group Limited (reg. no. HE 377018) acting as billing agent. Both belong to the TechSolutions group, which also includes brands such as 22Bet, 20Bet and National Casino. The platform offers online casino, sports betting, poker and game modes using cryptocurrencies. Payment is made by card, common e-wallets and with Bitcoin, Ethereum and other cryptocurrencies. Anyone who has had Bizzo Casino experiences with delayed payouts, or who questions the Bizzo Casino licence, will find the legal classification here.

What a reclaim with Bizzo Casino means

Casino and poker losses: Without an Austrian licence, the contract with TechSolutions Group N.V. is void and the stakes are reclaimable. This applies to classic casino games as well as to online poker, which, under the line of the Austrian Supreme Court, is subject to the Austrian gambling monopoly.

Crypto: At Bizzo Casino, depositing in cryptocurrency is just one of several payment options. Crypto stakes are treated legally in exactly the same way as classic casino money. If you deposited in Bitcoin, Ethereum or another cryptocurrency, we reconstruct the stakes from the transactions and convert every movement into euros at the documented daily rate.

Betting losses: Sports betting is legal in Austria. A reclaim is only possible through partial legal incapacity under Section 865 Austrian Civil Code.

Legal basis: Anyone who loses money at a provider without an Austrian licence has paid without a valid contract and can reclaim the stakes. The Austrian Supreme Court (OGH) most recently confirmed this recoverability in its decision 6 Ob 31/24p. There are thirty years to pursue the claim (Section 1478 Austrian Civil Code), so even older losses are usually still enforceable. The fact that Bizzo Casino’s terms choose the law of Curacao makes no difference. Curacao lies outside the EEA, and the Court of Justice of the EU clarified in case C-77/24 that a choice of law in favour of the provider’s law does not apply against consumers. The claim is filed in Austria and decided under Austrian law.

A claim against a Curacao company is more demanding in the proceedings, particularly when it comes to service of the claim and enforcement. On the other side a professional defence is to be expected. We decide in the initial consultation based on the amount of the losses and the prospect of actually being able to enforce a judgment.

How a reclaim with Bizzo Casino works

1. Enquiry with a rough estimate. You contact us with your approximate loss and the payment methods you used at Bizzo Casino. A rough estimate is enough, you do not need to know the exact amount.
2. Free initial assessment. We review your case and get back to you with an initial assessment of the prospects. This assessment is free of charge for you.
3. Contract and start. If the assessment is positive, you receive all the information and the contract from us to begin reclaiming your losses. If you deposited in cryptocurrency, you provide us with the relevant wallet addresses and any statements, from these we determine stakes and payouts over the entire period.
4. Cooperating lawyers handle the proceedings. Experienced cooperating lawyers conduct the proceedings, as a rule at the court responsible for you in Austria. They support you from the outset and answer all your questions. You do not have to travel to the country where Bizzo Casino is based, namely Curacao. In most cases you appear at your competent Austrian court for the hearing.
5. Serving the claim. It typically takes six to nine months until the claim has been served at Bizzo Casino’s registered office in Curacao and the hearing takes place.
6. The hearing. A hearing in Austria is not an interrogation, it takes place in a matter-of-fact atmosphere. The image of court proceedings known from US films does not apply to Austrian courts, where matters are handled objectively. The cooperating lawyers are at your side throughout the proceedings.
7. Payment and enforcement. If the proceedings end in your favour, payment usually still takes some time, because the defendant casino tends to use up all the deadlines the legal framework allows. If payment then fails to arrive, the cooperating lawyers pursue enforcement, known in Austria as Exekution, at Bizzo Casino’s registered office in Curacao.

We conduct the litigation at our cost, no upfront payment for lawyers applies to you. If successful, R. M. Prozessfinanzierung GmbH retains 45 percent of the amount obtained, and the remaining amount goes to you.

Player protection and help

If you have the feeling that you can no longer control your own gambling behaviour, you can find anonymous advice and concrete points of contact at the help services of the Federal Ministry of Finance. This help is independent of any reclaim.