LevelUp

What we know about LevelUp

According to our research, the contracting party of LevelUp is Novatrix SRL, with its seat at Potrero Cerrado, Oreamuno, Cartago 30703, Costa Rica. The platform holds a licence from the Tobique Gaming Commission (number 0000002). The parent company is Novatrix SRL.

The submission named Novatrix S.R.L. as the operator, which is correct according to the current terms and conditions. The terms and conditions on levelupcasino.com name Novatrix SRL (Costa Rica, Reg. No. 3-102-893958) as the operator with Tobique Gaming Commission licence No. 0000002. Earlier sources (up to around 2023-2024) attributed LevelUp to Dama N.V. The Tobique Gaming Commission is a Canadian First Nation gambling authority, not EU-regulated. No Austrian licence.

Legal assessment

Online casino offerings directed at Austrian players require a licence in Austria. Without this licence under the Gambling Act, the underlying contract is void. According to the settled line of the Austrian Supreme Court (OGH), losses can be reclaimed retroactively for up to thirty years.

How we proceed

The assessment of your case is free of charge. If successful, R. M. Prozessfinanzierung GmbH retains from 35 percent of the amount won, and the remaining amount goes to the enquiring person. Legal representation is handled by cooperating lawyers. We bear the litigation costs.