Online gambling addiction is a serious and widespread problem. For affected persons, the priority is how to compensate for the financial damage. The following points summarise the most important questions.
Legal Expenses Insurance and Litigation Funding
First check whether legal expenses insurance exists. Very few policies cover a claim against an online casino. Most of those affected therefore take the route via a litigation funder. The funder bears the financial risk of the proceedings, and an advance for the lawyer and court is not necessary. In the event of success, R. M. Prozessfinanzierung GmbH retains from 35 percent of the amount obtained, and the remaining amount is paid out to you.
Patience in the Proceedings
Proceedings against an online casino usually take several months, often between six and eighteen months. Depending on the provider and its registered office, it can take longer. Even after a positive judgment, enforcement can take additional time.
Caution with Forums and Social Media
If you have questions about a reclaim, turn to your legal representation or your litigation funder. In forums and on social media, rumours often arise that do not correspond to the truth. Do not let yourself be influenced by them.
No Further Payments During the Proceedings
As soon as a reclaim is under way, you should make no further deposits or withdrawals on the affected platform. That would change the loss amount and can complicate the proceedings. If you have nonetheless paid, report this without delay.
Help with Gambling Addiction
If it is difficult to stop, seek support. Gambling addiction is an illness with serious family, economic and health consequences. The Federal Ministry of Finance player protection, support services of the Federal Ministry of Finance lists recognised counselling centres that offer free and confidential help.
We also assess losses with crypto casinos free of charge. More on this on the pages Online casino and gambling and Crypto casino.