Online casino & gambling
Reclaim online casino losses in Austria
We assess free of charge whether you can reclaim losses at online casinos without an Austrian licence, and we finance the proceedings against the provider.
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- Assessment free of charge
- Lawsuit at our expense
- Fee only if successful
Who is behind it
Ronald Mechtler personally stands behind every case
Ing. Ronald Mechtler, BA, MBA, Managing Director of R. M. Prozessfinanzierung GmbH
Ronald Mechtler is Managing Director of R. M. Prozessfinanzierung GmbH. The company finances civil proceedings brought by consumers against banks and online gambling operators and bears the litigation costs if the case is unsuccessful.
I speak every day with people who are desperate. The online casinos illegally took the money out of their pockets. I accompany these people and help them get their rights and their money. Ronald Mechtler in Wiener Bezirksblatt
- Assessment free of charge
- Litigation at our cost
- Fee only if successful
Background
What this is about
In Austria, online gambling is reserved for a single licensed provider. All other online casinos that advertise their offering in Austria hold no Austrian licence. Losses incurred with these providers can be reclaimed from the provider under civil law.
What matters in the individual case
- Specific provider and contracting party
- Type of offering (casino, crypto, poker)
- Amount and period of the losses
- Played as a private individual
A blanket statement on the prospects of success is not possible. That is what the free assessment is for.
Legal background
Why casino losses can be reclaimed
Anyone who played and lost at an online casino without an Austrian licence can reclaim their stakes in many cases. The reason lies in Austrian gambling law.
Online gambling may only be offered in Austria by those who hold a state licence for it. Across the entire country, only a single provider holds this licence. All other casinos where players from Austria deposit money do not have it. If this authorisation is missing, the gaming contract between you and the provider is void from the outset, legally as if it had never validly come about. Money that flowed from such a void contract can in principle be reclaimed.
This is not merely a legal opinion. The Supreme Court (OGH), Austria's highest civil court, has confirmed in several proceedings that losses at providers without an Austrian licence can be reclaimed. The enforcement of your claim is built on this settled case law.
Whether a reclaim has prospects in your case depends on the specific provider and your situation. We assess both free of charge.
When an assessment is worthwhile
When an assessment is worthwhile
Five indicators that show whether an assessment fits your case. When in doubt, we clarify this in the free initial consultation.
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Provider without an Austrian licence
You played at an online casino, crypto casino or online poker provider that does not hold an Austrian licence.
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Loss over the period
Over the entire period you deposited more than you were paid out. The balance is decisive, not the individual session.
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Played as a private individual
You played as a private individual, not commercially. The age at the time of play matters in the individual case.
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Older losses also relevant
Losses dating back several years can also be relevant. Whether claims are time-barred in the individual case is something we assess free of charge.
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No documents needed
For an initial assessment, it is enough to know which provider you played at and roughly how high your loss was. You do not need to gather any receipts or request anything from the provider.
Calculated transparently
How the amount awarded is divided
An example case makes the split visible. The assessment of your case is free of charge, we bear the litigation costs. Only if successful do we retain from 35 percent of the amount awarded, the remaining amount is paid out to you.
- Losses over the entire period
- €30,000
- Reclaim against the provider
- €30,000
- Your payout
- €19,500
- Success fee R. M., from 35 %
- €10,500
Example calculation. The fee starts at 35 %, the exact amount depends on the effort and complexity of the case and is discussed in the initial consultation.
Have your own case assessedWhat you can expect from us
We accompany you through the proceedings
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Professional support
The proceedings are conducted by cooperating lawyers with experience in reclaiming gambling losses.
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Individual assessment
We assess every case individually and treat your enquiry confidentially.
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No financial advance
You pay no upfront payment for lawyers, regardless of whether it comes to a lawsuit.
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Discreet handling
We treat your documents and data confidentially and exclusively for the assessment of your case.
Process
How the assessment works
- Station I ENTRY
- Station II CASE REVIEW
Free assessment
We assess your case free of charge and estimate the prospects of success. There is no upfront payment for lawyers.
- Station III GAME ROUND
Proceedings
If it comes to a lawsuit, cooperating lawyers conduct the proceedings at our expense.
- Station IV PAYOUT
Success fee
Only if successful does R. M. Prozessfinanzierung GmbH retain from 35 percent of the amount awarded. The remaining amount is paid out to you. The exact amount depends on the effort and complexity of the case and is discussed in the initial consultation.
Player protection
Help with gambling problems
Losses in online gambling often come with personal strain. Reclaiming losses is one thing. Anyone who feels they can no longer control their gambling will find confidential and free support at independent counselling services in Austria.
This help is available regardless of whether you pursue your losses legally. We treat the assessment of your case and the support throughout the proceedings as confidential in every case.
Voices
Testimonials
Together with his team, Ronald stood up for me against the oversized casinos.
David L.
Related topics
Casino, crypto casino and poker
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Crypto casino
Losses at online casinos that process deposits in cryptocurrencies. Here too, a civil reclaim against the provider is conceivable, depending on the individual case.
To the crypto claim -
Online poker
Losses from online poker at providers without an Austrian licence. The OGH has confirmed that they can be reclaimed, we assess your case.
To the poker claim -
Provider directory
A list of providers with master data and the Austrian licence indicator can be found in our provider directory.
To the directory
Providers
Which online casinos we handle
We assess losses at 361 casino providers without an Austrian licence. Registered office, contracting party and licence country are documented per provider. We clarify the contracting party relevant to your specific case in the free initial consultation.
Frequently asked questions
Questions about online gambling
Is an online casino legal in Austria?
Online gambling in Austria may only be offered by a single provider holding a state licence. Almost all internationally advertised online casinos do not hold this licence and are therefore not permitted in Austria. Playing is not a criminal offence for you as a player. The contract with a provider without a licence is, however, void from the outset, which is why lost money can be reclaimed in many cases. We check free of charge which provider holds an Austrian licence.
Can I get my money back from an online casino?
If the online casino does not hold an Austrian licence, you can in many cases reclaim lost money through a civil lawsuit against the provider. We check free of charge whether this is possible for your provider and finance the proceedings. If successful, R. M. Prozessfinanzierung GmbH retains from 35 percent of the amount won, the remaining amount is paid out to you.
Which losses qualify for a reclaim?
Losses at online casinos that do not hold an Austrian licence qualify. Whether a reclaim is possible depends on the specific provider and the individual case. We assess that free of charge.
Does this also apply to crypto casinos and online poker?
Yes, losses at crypto casinos and at online poker can also be assessed, provided the provider operates without an Austrian licence.
How can I tell whether a casino has an Austrian licence?
Providers with an Austrian licence state it. Many internationally advertised online casinos lack one. When in doubt, we check the provider's status for you free of charge.
What applies if I also won in between?
The balance over the entire period is decisive. Individual winnings do not rule out a reclaim, they are offset.
Do I need all my bank statements and receipts?
No. For the initial assessment, it is enough to know which provider you played at and roughly how high your loss was. You do not need to gather anything in advance, nor request anything from the provider or payment service providers. We clarify everything else once we take on your case.
Against whom is the claim directed?
The claim is directed under civil law against the provider. The proceedings are conducted by cooperating lawyers. R. M. Prozessfinanzierung GmbH is a litigation funder and not a law firm.
What does the assessment cost me?
The assessment is free of charge. You pay no upfront payment for lawyers. If successful, R. M. Prozessfinanzierung GmbH retains from 35 percent of the amount awarded, the remaining amount is paid out to you.
How far back can I claim losses?
Civil claims can, depending on the case, reach back up to 30 years. Shorter periods may apply once the circumstances essential for a reclaim were known. How far your claims reach depends on the individual case and is assessed free of charge.
In the media
Coverage in the media
Newsletter: stay on top of rulings and deadlines
We report on new Austrian Supreme Court (OGH) decisions, deadlines and developments in the recovery of losses. You can unsubscribe at any time.
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